Privacy policy
Last updated: [DATE]
Who we are
Alive AI and Glueball are trading names of Glueball Technologies Ltd, registered in England and Wales, company number XXXXXXXX, registered office [REGISTERED OFFICE ADDRESS]. We are registered with the Information Commissioner's Office, registration number [ICO NUMBER]. Contact: hello@aliveai.digital.
What we collect and why
- Contact and booking details (name, email, company, call notes) when you email us or book a call. We use them to reply and arrange meetings, based on our legitimate interest in responding to enquiries.
- Demo messages you type into the Games & VR text demo, which are sent to our conversation engine to generate a reply. [Say whether they are stored, and for how long.]
- Design-partner client data. When an accounting firm takes part in a pilot, we process its clients' financial data on the firm's instructions, as a data processor, under a signed data processing agreement.
Services we use
Calendly (call booking), YouTube (embedded video), Google Fonts, [HOSTING PROVIDER] (website hosting) and Render (demo engine hosting). These providers may process data such as your IP address when you use the features they provide.
How long we keep it
[e.g. Enquiry and booking details for up to 24 months after our last contact.] Design-partner data is kept and deleted as set out in the data processing agreement.
Your rights
You can ask to access, correct or delete your personal data, or object to how we use it, by emailing hello@aliveai.digital. If you're unhappy with how we handle your data, you can complain to the ICO at ico.org.uk.